These questions ask for very specific examples of situations, usually from your past work experience, probing to find out what you did in the situation, how it turned out, and in some cases what you learned from it. These types of questions are important, as it gives insight to the interviewer about how you might act on the job.. When answering these questions, be specific with good examples.
The answers are divided into 4 parts, such as describing the Situation, explaining the Task you were trying to accomplish, the Action that you took to accomplish the task and closing with the Results of your actions.
Potential Questions:
Practicing will help you get sharper than you already are. Write two situations out for each question and practice the STAR method of answer the questions.
- Describe a time when you have had to deal with a disgruntled customer.
- Tell me about a time when you disagreed with a decision your supervisor made.
- Tell me about a period of time when you had to deal with a lot of stress.
- Tell me about a time when you had to work as part of a team. What was the project, how many members on the team and what was the outcome?
- Describe the supervisor that you enjoyed working with. Provide examples of why you enjoyed this relationship.
- Tell me about a time when you had to juggle a number of things at the same time.
- Tell me about a time that you changed your interpersonal style midstream because something wasn’t working.
- What do you find challenging, exciting or fun?
- Describe something you accomplished on your own initiative – something you are proud of. What was it? How did you recognize the need? How did it turn out?